Shipping policy

ORDER FULFILMENT & DISPATCH

All orders are fulfilled and dispatched by our trusted partner, Printful. The fulfilment process typically takes 2–5 business days, during which your items are custom-made to order.

SHIPPING TIMES

Once your order has been fulfilled, delivery times vary depending on the destination:

• United Kingdom: 3–5 business days

• Europe: 5–10 business days

• United States: 5–10 business days

• Rest of the World: 10–20 business days

These times are estimates and may vary due to factors beyond our control, such as customs clearance, local postal delays, or other unforeseen circumstances.

ADDITIONAL CHARGES

International orders may incur customs duties, taxes, or additional fees once the package reaches the destination country. These charges are the responsibility of the recipient. We recommend checking with your local customs office for further information about potential fees in your region.

TRACKING INFORMATION

You will receive an email confirmation with tracking details once your order has been dispatched, allowing you to monitor the progress of your delivery.

SHIPPING ISSUES

While we strive for timely delivery, delays can occur due to circumstances outside our control, such as customs or postal disruptions. If your order has not arrived within the estimated timeframe, please contact us at hello@modelaprints.com for assistance.